Terms of service

OVERVIEW

Welcome to Senior Gustavo! The terms “we,” “us,” and “our” refer to Senior Gustavo. Senior Gustavo operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”). Senior Gustavo uses the Shopify platform, which enables us to provide the Services. The following terms and conditions, together with the policies referenced herein (the “Terms of Use” or “Terms”), describe your rights and responsibilities when using the Services. Please read these Terms of Use carefully, as they contain important information regarding your legal rights, including warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Use and our Privacy Policy [LINK]. If you do not agree to these Terms of Use or the Privacy Policy, you must not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By accepting these Terms of Use, you represent that you have reached the age of majority in your state or province of residence and that you consent to allow your minor dependents to use the Services on devices that you own, purchase, or manage. To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide in our stores is accurate, current, and complete, and that you have all necessary rights to provide such information. You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to display our products and services accurately in our online stores. However, please note that product colors and appearance may differ from what is displayed on your screen due to the device you use to access the store and its settings and configuration. We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match what is displayed or rendered in our online stores. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. Senior Gustavo reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not deemed accepted until Senior Gustavo provides written confirmation. We must receive and process your payment before your order is accepted. Please carefully review your order before submitting it, as Senior Gustavo may not be able to accommodate cancellation requests once an order has been confirmed. If your order is rejected, modified, or canceled, we may attempt to notify you using the email address, billing address, and/or phone number provided when the order was placed. Your purchases are subject to return or exchange in accordance with our Refund Policy [LINK]. You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise expressly stated, displayed prices do not include taxes, shipping charges, handling fees, customs duties, or import fees. Prices displayed in our online stores may differ from prices offered in our physical stores or on third-party online platforms. From time to time, we may offer promotions relating to the Services that affect pricing and are governed by separate terms and conditions. In the event of a conflict between promotional terms and these Terms, the promotional terms will prevail. You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores. You agree to promptly update your information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you when necessary. You represent and warrant that: (i) your credit card information is true, accurate, and complete; (ii) you are authorized to use the credit card for the purchase; (iii) charges incurred by you will be honored by your credit card issuer; (iv) you will pay all charges incurred at the posted prices, including shipping and handling fees and all applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times provided are estimates only and are not guaranteed. We disclaim any liability for delays caused by carriers, customs processing, or events beyond our reasonable control. Title to and risk of loss for products pass to you upon delivery of the products to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, service marks, text, displays, images, graphics, product reviews, videos, audio content, and the design, selection, and arrangement thereof, are the exclusive property of Senior Gustavo, its affiliates, or its licensors. They are protected by U.S. and international copyright, trademark, patent, and intellectual property laws. These Terms authorize you to use the Services solely for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. Except as expressly provided in these Terms, nothing herein shall be construed as granting you any license or other right under any patent, trademark, copyright, or other intellectual property of Senior Gustavo, Shopify, or any third party. Any unauthorized use of the Services may violate federal, state, and international intellectual property laws. All rights not expressly granted herein are reserved by Senior Gustavo. The names, logos, product and service names, designs, and slogans of Senior Gustavo are trademarks of Senior Gustavo, its affiliates, or licensors. You may not use them without the prior written permission of Senior Gustavo. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans appearing on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control, and to which we have no input. You acknowledge and agree that we provide access to such tools on an “as is” and “as available” basis, without warranties, representations, conditions, or endorsements of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the Services is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s). We may also, in the future, offer new features through the Services, including the release of new tools and resources. Such new features and/or services shall also be subject to these Terms of Use.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites to which you choose to access. If you decide to leave the Services and access third-party websites or materials, you do so entirely at your own risk. We are not liable for any harm or damages related to your access to third-party websites or your purchase or use of products, services, resources, or content available through such websites. You should carefully review the policies and practices of any third party and ensure that you understand them before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

[MERCHANT NOTE: This section accurately describes the relationship between Shopify and your store and must not be removed or modified.]

Senior Gustavo is powered by Shopify, which enables us to provide the Services. However, all sales and purchases made through our Store are conducted directly with Senior Gustavo. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales transactions between you and Senior Gustavo, including any damage, injury, loss, or claim arising from products or services purchased from Senior Gustavo. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or relating to your purchases and transactions with Senior Gustavo.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, available here [LINK], and certain personal information may also be subject to Shopify’s Privacy Policy, available here. By using the Services, you acknowledge that you have reviewed these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes personal information related to your access and use of the Services in order to provide and improve them. Information submitted by you through the Services may be transmitted to and shared with Shopify and third parties that may be located in countries other than your country of residence in order to provide the Services. Please review our Privacy Policy [LINK] for additional details regarding how we, Shopify, and our partners collect, use, and process your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Use. You further represent and warrant that: (i) you own or otherwise control all rights in and to the Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of the Feedback; (iii) your Feedback complies with these Terms. We are under no obligation to: (1) maintain any Feedback in confidence; (2) pay compensation for any Feedback; (3)respond to any Feedback. We may, but have no obligation to, monitor, edit, or remove any Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene, otherwise objectionable, or in violation of any party’s intellectual property rights or these Terms. You agree that your Feedback will not violate any rights of third parties, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, nor contain any computer virus or other malware that could affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for the Feedback you submit and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

The Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or product availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change, update, or cancel orders if any information on the Services is inaccurate at any time without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You are strictly prohibited from accessing or using the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) in violation of any international, federal, provincial, state, or local law, regulation, or rule; (c) in any manner that infringes the intellectual property rights of Senior Gustavo, Shopify, or any third party; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to upload, transmit, receive, use, or reuse any content that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including spam, chain letters, junk mail, or similar solicitations; (h) to impersonate or attempt to impersonate any person or entity; (i) to engage in conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that, in our judgment, may harm Senior Gustavo, Shopify, users of the Services, or expose them to liability. In addition, you agree not to: (a) upload or transmit viruses or malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, scrape, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spam, phishing, pharming, pretexting, or similar deceptive practices through the Services; (e) use robots, spiders, scraping tools, data-mining tools, automated devices, AI tools (including agentic AI), or any automated or manual process to access the Services; (f) interfere with, circumvent, or defeat security features, authorization mechanisms, robot exclusion headers, or any measures we implement to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any provision of these Terms.

SECTION 14 – AGENTS

14.1 This section (“Agent Terms”) applies if you use, authorize, enable, or cause the deployment of an Agent to access, use, or interact with the Services. An “Agent” means any software or service acting autonomously or semi-autonomously on behalf of, or at the direction of, a person or entity and capable of operating on a device owned, controlled, or used by a person without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it continuously identifies itself and operates in strict compliance with the requirements set forth in Section 14.4 below. In addition, no Agent may access, use, or interact with the Services if we have requested that such Agent refrain from accessing, using, or interacting with any Service.

14.3 We may limit, including through technical measures, the extent to which and the manner in which an Agent may access, use, or interact with the Services.

14.4 Agents must: (i) identify all HTTP/HTTPS requests as originating from an Agent and disclose the Agent’s name by including the following designation in the user-agent string:“Agent/[agent-name]” (ii) not conceal or obscure the fact that access, use, or interactions originate from an Agent, including by: (a) mimicking human behavior or interaction patterns; or (b) bypassing or supplementing CAPTCHAs or other measures designed to distinguish computer use from human use; (iii) answer truthfully any question or prompt intended to determine whether interactions originate from a human or a computer; (iv) not circumvent, avoid, or bypass any measure designed to block, limit, modify, or control Agent access to, use of, or interaction with the Services.

SECTION 15 – TERMINATION

We reserve the right to terminate this agreement or your access to the Services (or any portion thereof) at our sole discretion, at any time and without notice.

You remain responsible for all amounts owed up to and including the date of termination.

The following provisions shall survive any termination:

  • Intellectual Property

  • Feedback

  • Termination

  • Disclaimer of Warranties

  • Limitation of Liability

  • Indemnification

  • Severability

  • Waiver

  • Entire Agreement

  • Assignment

  • Governing Law

  • Privacy Policy

and any other provision that by its nature is intended to survive termination.

ARTICLE 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is strictly at your own risk. We disclaim all liability and warranties regarding the consequences arising from the use of this information by you, any other visitor to the Services, or any person informed of its content.

UNLESS EXPRESSLY STATED BY [MERCHANT], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY WARRANTY, REPRESENTATION, OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THIS EXCLUSION MAY NOT APPLY TO YOU.

ARTICLE 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL [MERCHANT], OUR PARTNERS, OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSEES, NOR THOSE OF SHOPIFY AND ITS AFFILIATES, SHALL BE LIABLE FOR ANY DOMAIN, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE, SAVINGS, DATA, REPLACEMENT COSTS, OR ANY OTHER SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF YOUR USE OF THE SERVICES OR ANY PRODUCT OBTAINED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERROR OR OMISSION IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) PUBLISHED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

ARTICLE 18 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Senior Gustavo, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all losses, damages, liability, or claim, including reasonable attorneys’ fees, owed to a third party and arising from (1) your breach of these Terms of Use or the documents incorporated herein by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any claim covered by this indemnification, provided that a failure to provide prompt notice shall not relieve you of your obligations, unless you suffer substantial prejudice as a result. We may defend and settle any claim at your expense, including the selection of legal counsel, but we will not settle a claim involving non-monetary obligations on your part without your consent (which you may not unreasonably withhold). You will cooperate in the defense of claims covered by this warranty, including by providing relevant documents.

ARTICLE 19 - SEVERABILITY
In the event that any provision of these Terms of Use is found to be unlawful, void, or unenforceable, such provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Use. Such a determination shall not affect the validity or enforceability of the remaining provisions.

ARTICLE 20 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or usage rules posted by us on this site or relating to the Service, constitute the entire agreement and understanding between you and us, and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, without limitation, prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.

ARTICLE 21 - ASSIGNMENT
You may not delegate, transfer, or assign this Agreement, or any of your rights or obligations under these Terms, without our prior written consent. Any unauthorized attempt at assignment shall be deemed null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

ARTICLE 22 - GOVERNING LAW
These Terms of Use, as well as any separate agreement under which we provide the Services to you, shall be governed by and construed in accordance with the federal laws and the laws of the states or territories of the competent courts in the jurisdiction where Senior Gustavo has its principal place of business. You and Senior Gustavo expressly consent to the territorial and personal jurisdiction of such courts.

ARTICLE 23 - HEADINGS
The headings used in this agreement are inserted for convenience only and shall not affect or limit the interpretation of these Terms.

ARTICLE 24 - MODIFICATIONS TO THE TERMS OF USE
You can view the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Use by posting updates and changes to our website. It is your responsibility to check our website periodically for any changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. Your continued use of or access to the Services following the posting of changes to these Terms constitutes your acceptance of those changes.

ARTICLE 25 - CONTACT INFORMATION
For any questions regarding these Terms of Use, please contact us at the following address: support@cafefaro.com .

Our contact information is listed below:

Café Faro Inc.
support@cafefaro.com 
930 Blais Street, Sherbrooke (QC) J1K 2B7
819-564-8844
NEQ: 1144856730
GST: 867628059
QST: 1018108891